Talking to Families about your Program’s QSLA Rating

Here are some talking points you can use

when discussing your program’s strengths with families.

 

  • Participation in Quality Start LA is voluntary! I participate because I am committed to providing the best care and education for your child.
  • By participating in Quality Start LA, we are going above and beyond California’s child care licensing standards.
  • Quality Start LA is how LA County helps early learning programs, like mine, raise the quality of care and education we provide. It is part of a state and nationwide movement.
  • Quality Start LA uses measures of quality that are based on research to determine a program’s quality rating. The quality rating helps our program identify strengths and areas for improvement.
  • Quality Start LA ratings are more like restaurant stars than Yelp reviews. Any rating, whether it’s one or five, is a sign that a program is committed to quality.
  • As a Quality Start LA participant, I participate in professional development and training opportunities, including personalized one-on-one coaching, to help me develop my skills and continue to increase my quality of care and rating.

For programs with a designation of “Committed to Quality” or “Raising Quality”

  • Our program’s quality designation was [“Committed to Quality” or “Raising Quality”]. This means that we meet licensing requirements and are dedicated to continuously improving the quality of care we provide.
  • Our program is committed to providing a nurturing and safe environment. We believe that it is important to interact with children in positive ways that promote their overall growth and development.
  • We did well in [areas where you had a strong score.] We are working on [areas where you are focusing on quality improvement.]
  • Our Quality Start LA Coach helped us create a quality improvement plan based on our rating, and is works with us regularly to help improve the areas identified, such as [areas where you are focusing on quality improvement.]
  • Our experienced QSLA coach will be working with us to help us continually improve our program’s practices. We are committed to ensuring the best services for you and your child.

For programs with a designation of “Achieving Quality”, “Exceeding Quality” or “Mastering Quality”

  • We are proud that our program’s score was [“Achieving Quality”, “Exceeding Quality” or “Mastering Quality”]. We are dedicated to continuously improving the quality of care we provide to you and your child.
  • Our program is committed to providing a nurturing and safe environment. We believe that it is important to interact with the children in positive ways that promote their overall growth, learning, and development.
  • We did well in [areas where you had a strong score.] We are working on [areas where you are focusing on quality improvement.]
    Our Quality Start LA coach helped us create a quality improvement plan based on our scores. She/he is helping us get even better at delivering quality.

Other opportunities to discuss quality with families

  • If you make changes to your program because of your Quality Start LA participation, for example by purchasing new materials or changing your daily schedule, tell families about it. Mention Quality Start LA and explain that you’ve made the change to give their children higher quality early learning experiences.
  • When you attend trainings or receive professional development, post your certificate of completion to let families know and tell them how this applied knowledge will help their children.